Should You Close Your CareCredit Account After Paying It Off?

Deciding whether to close a CareCredit account after it’s been paid off is a question that many consumers face. While it may seem like a straightforward decision, there are several factors to consider that could impact your credit health and future financial options. Below, we delve into the pros and cons, providing you with a detailed guide to make an informed decision.

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Understanding CareCredit

CareCredit is a credit card specifically designed to cover health and wellness expenses. Offered through Synchrony Bank, it’s a popular option for individuals facing medical expenses not covered by insurance. But what happens when you’ve cleared your balance? Let’s break down the considerations:

The Implications of Closing Your CareCredit Account

Credit Utilization Impact (📉 vs. 📈)

Keeping Open: Retains your credit limit, which can help maintain a lower overall credit utilization ratio, a key component of your credit score (✅).

Closing Account: Could increase your credit utilization ratio if you carry balances on other cards (❌).

Length of Credit History (⏳)

Keeping Open: Contributes positively to the length of your credit history, especially if it’s one of your older accounts (✅).

Closing Account: Does not immediately impact your credit history as closed accounts in good standing stay on reports for up to 10 years, but may affect your score in the long run (⏳).

Future Financing Flexibility (🔓 vs. 🔒)

Keeping Open: Provides a cushion for future healthcare-related expenses without needing to reapply for new credit (✅).

Closing Account: Removes a potential financing option for unexpected medical expenses (❌).

Account Management (🔍)

Keeping Open: Requires ongoing monitoring to avoid fraudulent charges and to ensure the account remains in good standing (🔍).

Closing Account: Simplifies your finances by reducing the number of accounts to manage (✅).

Potential for Account Closure Due to Inactivity (⚠️)

Keeping Open: Active management needed to avoid automatic closure due to inactivity, typically after a period of 6 months to 2 years, as per CareCredit’s policy (⚠️).

Closing Account: Proactive account closure avoids the surprise of a bank-initiated closure (✅).

Key Takeaways

Before deciding whether to close your CareCredit account, here are the key points to remember:

  • Credit Score Factors: Consider how closing your account will impact your credit utilization and the age of your credit history.
  • Future Needs: Evaluate the likelihood of needing CareCredit for future medical expenses.
  • Account Management: Assess whether the convenience of fewer accounts outweighs the benefits of keeping your credit options open.
  • Bank Policies: Stay informed about CareCredit’s policies on account closure due to inactivity to avoid surprises.


Closing a CareCredit account is not a decision to take lightly. Weighing the impact on your credit score against the benefits of simplifying your financial life is crucial. By considering the factors outlined above, you can make a choice that aligns with your personal finance strategy and future healthcare needs.

Remember, whether you choose to keep your account open or decide to close it, the most important thing is to stay informed and proactive in managing your credit. Keep an eye on your credit report, monitor your accounts regularly, and choose the path that best supports your financial well-being.

FAQs: Closing Your CareCredit Account

Can closing my CareCredit account affect my credit score?

Yes, closing your CareCredit account can affect your credit score in a couple of ways. If it’s one of your older accounts, it contributes to the average age of your credit history, which is a factor in credit scoring. Although the account will stay on your report for up to 10 years, its impact will diminish over time. Moreover, closing the account reduces your total available credit, which can increase your credit utilization ratio if you carry balances on other cards.

Is it possible to close a CareCredit account online?

Typically, to close a credit account, you would need to contact the customer service department directly. It’s advisable to confirm the closure in writing and to request a written confirmation for your records. The online account management system may not provide an option to close the account without interacting with customer service.

What should I do if I cannot make a CareCredit payment?

If you’re unable to make a payment, it’s essential to contact Synchrony Bank immediately. They may offer assistance or payment arrangements to help you avoid late fees and potential negative impacts on your credit score. Avoiding the issue can lead to more severe repercussions, including account closure and damage to your credit history.

Why do credit issuers close accounts due to inactivity?

Credit issuers may close accounts due to inactivity to minimize their risk. Inactive accounts are sometimes seen as not being profitable for the issuer and potentially vulnerable to fraud. By closing inactive accounts, issuers can also reduce their exposure to unused lines of credit, which could become a liability if all inactive account holders suddenly maxed out their cards.

Are there any benefits to closing a credit account?

Closing a credit account can benefit you by simplifying your personal finances, reducing the potential for identity theft or fraudulent charges on inactive accounts, and potentially encouraging a more focused approach to credit management. It also means one less account to monitor for suspicious activity or errors on your credit report.

If CareCredit closes my account for late payment, how does that affect my credit?

If CareCredit closes your account due to late payment, it could have a significant negative impact on your credit score. Late payments are reported to the credit bureaus and can stay on your credit report for up to seven years. An account closure following a late payment compounds the issue, signaling to potential lenders that you may be a higher-risk borrower.

How often should I use my CareCredit account to keep it active?

While there’s no hard and fast rule, it’s advisable to use your CareCredit account at least once every six months to a year to prevent inactivity closure. Small, manageable purchases that you can pay off immediately can keep the account active without leading to debt accumulation.

Will closing my CareCredit account lead to a decrease in my overall credit limit?

Yes, closing your CareCredit account will decrease your overall available credit. This is particularly relevant if CareCredit represents a significant portion of your credit availability, as it will impact your credit utilization ratio, which ideally should be kept below 30% to maintain a good credit score.

Can I reopen a closed CareCredit account?

Reopening a closed account is typically not an option. Once closed, either by you or by the issuer, you would need to reapply for a new account, which would result in a hard inquiry on your credit report and potentially a new account with a different credit line and terms.

What’s the best way to monitor my credit after closing an account?

Monitoring your credit can be efficiently handled through various free credit report services or by taking advantage of the annual free credit report from each of the three major credit bureaus. Keep an eye out for any inaccuracies or unexpected changes in your report that could indicate fraudulent activity or errors. Regular monitoring is key to maintaining a healthy credit profile.

What specific actions should I take to close my CareCredit account responsibly?

When deciding to close your CareCredit account, it’s crucial to take a strategic approach. First, pay off any remaining balance to ensure the account is in good standing. Contact Synchrony Bank directly and request account closure. Follow up to ensure you receive written confirmation that the account has been closed. Finally, check your credit report several weeks later to verify that the account is marked as “closed” and there are no outstanding balances.

How can I mitigate the impact of a closed CareCredit account on my credit utilization ratio?

To buffer the potential impact on your credit utilization ratio, you might consider paying down balances on other credit accounts or asking for a credit limit increase on existing accounts before closing your CareCredit account. This proactive step helps maintain a lower utilization ratio, which is favorable for your credit score.

Is there an optimal time in the billing cycle to close my CareCredit account?

Yes, timing can play a role in account closure. Aim to close your account shortly after you’ve paid off your monthly balance and before the next billing cycle begins. This timing ensures that no new charges will be incurred and the closing balance is $0, providing a clean closure to the account.

Can closing my CareCredit account affect my ability to finance medical procedures in the future?

If CareCredit has been your primary source of financing for healthcare expenses, closing your account may limit your immediate financing options. However, it doesn’t preclude you from applying for new credit or utilizing alternative payment plans offered by healthcare providers. It’s important to have a backup plan for medical expenses should you decide to close your account.

What steps can I take to avoid the involuntary closure of my CareCredit account due to inactivity?

To avoid involuntary closure, make small, non-recurring charges that you can pay off immediately every few months. Keep a calendar reminder to ensure you use your CareCredit account within the activity period specified by Synchrony Bank. Additionally, enrolling in paperless statements or setting up account alerts can keep you engaged with the account, reducing the likelihood of inactivity closure.

Are there any alternative strategies to closing a CareCredit account to reduce credit risk?

Instead of closing your account, consider simply not using it while keeping it open. This strategy retains your credit line and the age of your credit history, both of which are beneficial to your credit score. Ensure that you monitor the account regularly for any fees, changes in terms, or unauthorized transactions.

How does the length of time I’ve had my CareCredit account influence the decision to close it?

The length of time you’ve held your CareCredit account should be a key factor in your decision. A long-standing account contributes positively to your credit history. If it’s one of your older credit lines, closing it could shorten your average credit history length over time, which might negatively impact your credit score. It might be more beneficial to keep it open and inactive rather than close it.

What are the potential financial implications if CareCredit closes my account with a remaining balance?

If CareCredit closes your account with a balance remaining, you are still required to continue making payments until the balance is fully paid off. The terms of your agreement, including interest rates, will generally remain in effect. Failure to pay off the balance could lead to negative entries on your credit report, increased fees, and potential collection activities.

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