What Shampoo Do PetSmart Groomers Use?

Grooming your pet is not just about maintaining their appearance, but also about ensuring their well-being. The products used play a vital role in ensuring your pet’s skin and fur are healthy. PetSmart, a leading pet store chain, is renowned for its grooming services. But have you ever wondered what shampoo PetSmart groomers use?

Contents hide
FAQs: PetSmart Grooming Shampoo and Practices

1. Hydrosurge: The Standard Choice

PetSmart’s go-to shampoo seems to be the Hydrosurge brand. This shampoo, available in a variety of types, is a consistent mention in online conversations. According to several Redditors, the generic version used most frequently has a tangerine scent, offering a fresh and tangy aroma for pets post-groom.

2. Luxury Brands: CHI, Hempz, Earthbath, and More

For pet owners looking for a little extra pampering for their furry friends, PetSmart offers an array of luxury shampoos. Brands like CHI, Hempz, and Earthbath are among the premium offerings. Earthbath, for instance, is known for its oatmeal and aloe variant, ideal for pets with sensitive skin.

3. The De-shedding Specialist: Furminator

Furminator is a popular brand, especially known for its de-shedding products. While some might assume the service includes using the Furminator tool, the real charm lies in the Furminator shampoo and conditioner used in the de-shedding treatment.

4. Specialty Shampoos: Custom Solutions for Specific Needs

If your pet has specific grooming needs, PetSmart allows pet parents to bring their own shampoo, provided it’s in the original bottle and specifically designed for pets. This policy ensures that your pet gets the exact care you want, without any extra charges.

5. An Array of Colognes

Post the shampooing, groomers often apply cologne to give pets a delightful scent. PetSmart’s groomers are known to use the Hydrosurge brand colognes, and one particularly popular choice among groomers seems to be the Hempz sugar cookie cologne, as mentioned by some Reddit users.

The Quality Debate

While many users and groomers advocate for the quality of the shampoos used at PetSmart, there are differing opinions as well. Some believe that the store does not always use high-end products. However, considering the variety on offer, it’s clear that there’s a range of quality and choices available.


PetSmart, in its quest to cater to a wide array of pet grooming needs, uses a mix of standard and luxury shampoos. Whether you’re looking for a basic clean or a specialized solution, there’s likely a product and service tailored to your pet’s unique requirements. If ever in doubt, always communicate with your groomer or consider bringing in your preferred product to ensure your pet gets the best care possible.

FAQs: PetSmart Grooming Shampoo and Practices

Q: What factors should I consider when selecting a shampoo for my pet at PetSmart?

A: Several factors come into play:

  • Skin Type: If your pet has sensitive or dry skin, opt for moisturizing or hypoallergenic variants like oatmeal shampoos.
  • Coat Texture: For pets with long hair, a detangling or smoothing shampoo may be beneficial.
  • Specific Needs: If your pet is shedding excessively, a de-shedding shampoo like Furminator can help.

Q: Can I bring my own shampoo for the grooming session?

A: Yes, PetSmart allows you to bring your shampoo, provided it’s in the original bottle and is specifically designed for pets. Ensure it meets your pet’s specific needs and is free of harmful chemicals.

Q: Are there any natural or organic shampoo options available at PetSmart grooming centers?

A: Yes, brands like Earthbath offer natural ingredients and are among the choices available for grooming at PetSmart.

Q: How often should I get my pet groomed or bathed at PetSmart?

A: The frequency varies based on your pet’s breed, hair length, and lifestyle. While some pets may benefit from monthly sessions, others might require grooming every 6-8 weeks.

Q: Do PetSmart groomers offer treatments for fleas and ticks?

A: While PetSmart groomers may use shampoos that help with fleas and ticks, it’s essential to consult a veterinarian for comprehensive flea and tick treatments.

Q: Is there a difference between the shampoos used for puppies and adult dogs at PetSmart?

A: Puppies have more sensitive skin compared to adult dogs. As a result, PetSmart groomers often use milder shampoos formulated specifically for puppies.

Q: What precautions are taken if my pet has a known allergy or skin condition?

A: Communication is key. Always inform the groomer about any known allergies or skin conditions. They can then select or recommend a shampoo that is gentle and suitable for your pet’s specific needs.

Q: How do PetSmart groomers ensure the shampoos are thoroughly rinsed out?

A: Professional groomers at PetSmart are trained to ensure that all products are thoroughly rinsed out to prevent any residue which could cause discomfort or itchiness.

Q: Apart from shampoos, what other products might be applied to my pet during a grooming session?

A: After shampooing, groomers often use conditioners to soften the fur. They might also apply colognes for a fresh scent. For certain packages, there might be treatments like de-shedding solutions or moisturizing serums.

Q: What should I do if I notice an adverse reaction in my pet after a grooming session at PetSmart?

A: If your pet shows signs of discomfort, rash, or any allergic reaction, consult a veterinarian immediately. It’s also essential to inform the grooming center to ensure that they can take the necessary precautions in the future.

Q: Are there specific shampoos at PetSmart groomers for specific breeds?

A: While the shampoos used aren’t necessarily breed-specific, they cater to varying fur types and needs. Some breeds have distinct fur or skin requirements, so it’s essential to choose products that align with those needs. Always ask the groomer for recommendations based on your pet’s breed.

Q: What’s the significance of pH-balanced shampoos in PetSmart’s grooming process?

A: A dog’s skin pH is different from humans. pH-balanced shampoos ensure that the pet’s skin maintains its natural balance, preventing dryness, irritations, or infections.

Q: Can I request a patch-test before a full shampoo application at PetSmart?

A: If you have concerns about how a product might react with your pet’s skin, you can ask for a patch-test. This involves applying a small amount of product to a patch of skin to check for any reactions before a full application.

Q: How do PetSmart groomers handle pets with anxiety during bath time?

A: PetSmart groomers are trained in handling pets with varying temperaments. Techniques like using calming sprays, gentle restraints, or even short breaks can be employed. If your pet has anxiety, communicate this to the groomer in advance.

Q: Does PetSmart offer eco-friendly or sustainably sourced grooming products?

A: PetSmart carries a range of eco-friendly products, including shampoos that are biodegradable, free of harsh chemicals, or sourced sustainably. Brands like Earthbath are an example, but it’s always good to inquire and choose what aligns with your preferences.

Q: How do PetSmart groomers ensure that water doesn’t enter my pet’s ears during the bath?

A: Groomers often use cotton balls to gently block the ear canal, preventing water from entering. After the bath, these are removed, and the external part of the ear is cleaned.

Q: Are there special shampoos used for pets with darker or lighter fur coats?

A: Yes, there are color-enhancing shampoos designed to bring out the richness in pets’ coats, whether they’re dark or light. They work by emphasizing natural pigments in the fur, giving a more vibrant appearance.

Q: What measures are in place at PetSmart grooming centers to ensure product safety and quality?

A: PetSmart ensures the brands and products they use are of high quality. They regularly review product safety, adhere to industry standards, and often rely on customer and groomer feedback to keep their product line-up updated.

Q: Can I purchase the same shampoos used in the grooming session for home use?

A: Many of the shampoos used in PetSmart grooming centers are available for purchase in-store or online. This allows pet owners to maintain consistency in their pet’s grooming routine.

Q: Is there an option for fragrance-free shampoos for pets sensitive to scents?

A: Yes, fragrance-free options cater to pets (and owners) who might be sensitive to strong scents or prefer a more natural experience. Always specify your preference when booking your grooming session.

Q: How often should pets be bathed with these specialized shampoos from PetSmart?

A: The frequency of baths depends on the pet’s lifestyle, breed, and skin needs. While some pets benefit from monthly grooming, others might need more frequent sessions. It’s essential to strike a balance to maintain healthy skin and fur without over-washing.

Q: Can PetSmart groomers customize shampoo mixtures to tackle multiple issues?

A: PetSmart groomers typically use pre-formulated shampoos. However, if a pet has multiple needs, such as sensitive skin and a need for fur brightening, groomers can sequence the use of specialized shampoos in a single session.

Q: Are there hypoallergenic shampoo options available for pets with allergies?

A: Absolutely. PetSmart carries hypoallergenic shampoos that are designed to minimize the risk of allergic reactions. These are crafted with minimal ingredients and exclude common allergens.

Q: Does PetSmart offer shampoos that combat external parasites?

A: Yes, there are specific shampoos available that help tackle external parasites like fleas and ticks. However, for ongoing infestations, it’s recommended to consult with a vet for comprehensive treatment.

Q: Are the products used in PetSmart salons cruelty-free?

A: PetSmart has made efforts to stock cruelty-free products, but the range can vary by location. If this is a concern, always inquire about the specific brands in use at your local salon.

Q: Do they have moisturizing treatments for pets with dry skin?

A: Yes, there are moisturizing shampoos and conditioners designed to hydrate the pet’s skin and fur. For extreme cases, some treatments include deep-conditioning products that offer longer-lasting relief.

Q: How does PetSmart handle pets with skin conditions or injuries?

A: Groomers are trained to identify skin issues. If a pet has a known condition or visible injuries, it’s essential to inform the groomer ahead of time. In some cases, they might recommend postponing the grooming or seeking veterinary advice first.

Q: Are there specific products for senior pets at PetSmart grooming centers?

A: Senior pets often have unique needs, including delicate skin or thinning fur. PetSmart does offer products tailored to the needs of older pets, providing them with a gentle yet effective grooming experience.

Q: Can owners stay and watch during the grooming process?

A: Policies can vary by location. Some PetSmart grooming centers allow owners to observe from a designated area, while others might ask owners to return once the grooming is completed to ensure pets remain calm during the process.

Q: Are there organic or natural shampoo options available at PetSmart groomers?

A: Yes, PetSmart offers a range of organic and natural grooming products, emphasizing ingredients derived from nature and without harsh chemicals. Always specify if you prefer such products for your pet’s grooming session.

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top