Vet Plus Inc., which sells supplements under the brand name Fi, has recalled two dog products after an ingredient supplied by its manufacturer was found to have potential salmonella contamination. The products were sold on Amazon, Chewy.com, and directly to consumers nationwide.
The recall covers two specific lots only — not every Fi product. Pick up your container, turn it over, and match the product name and lot number to the table below. If your container shows one of these exact lot numbers, it is recalled.
| Product Name | Size | Lot Number | UPC Code |
|---|---|---|---|
| Fi Calming Supplement for Dogs | 180 g | 26118 | 8 50064 80011 1 |
| Fi 8-in-1 Formula Supplement for Dogs | 180 g | 26159 | 8 50055 11168 4 |
Look at the bottom or back panel of the 180-gram container. Lot numbers are usually printed near the “Best By” date, either stamped into the plastic or printed on a label. The lot number on a recalled container will read exactly 26118 or 26159 — no letters, no dashes. If your container has a different number, it is not part of this recall. If you can’t read the number, contact Fi at 1-888-434-3647.
The questions people search for most when a pet product recall lands — answered in plain language, from the official FDA recall notice and established veterinary guidance.
Fi learned that an ingredient supplied to its manufacturer had the potential to carry salmonella bacteria. The company announced a voluntary recall on September 3, and the FDA published the notice on September 8. The manufacturer has suspended production while it investigates the source. The recall is listed as a precautionary measure — no illnesses in pets or people have been publicly confirmed in connection with this specific recall at the time of publication, but the FDA considers any salmonella contamination risk in animal food products a serious public health concern.
Only these two products, and only the specific lot numbers listed above — lot 26118 for the Calming supplement and lot 26159 for the 8-in-1 Formula. If you have a Fi product with a different lot number, it is not part of this recall. That said, the FDA recommends checking any product stored in your home, since online purchases can sit in cabinets for weeks after delivery.
The recalled supplements were distributed in two ways: directly to consumers through Fi’s own website, and through online retail platforms including Amazon and Chewy.com. If you ordered supplements from any of these sources, check your lot number. Fi has said it is contacting affected customers directly, but do not wait for an email — check the container yourself today.
Salmonella is a type of bacteria that lives in the intestinal tracts of many animals, including humans. It becomes a problem when it contaminates something being consumed or handled — like a pet supplement. According to the FDA, salmonella in a contaminated pet product poses a two-sided risk: it can make the dog sick, and it can also infect the people who handle the product, who handle the dog, or who come into contact with the dog’s waste after it has ingested the bacteria. The risk to humans from handling contaminated pet products is well documented — the CDC and University of Georgia College of Veterinary Medicine have both issued guidance on this specific pathway of infection.
Not necessarily. Most dogs, especially healthy adults, do not show symptoms even when they have ingested salmonella — they can carry the bacteria and shed it in their stool without appearing ill at all. Puppies, elderly dogs, and dogs with weakened immune systems are more likely to show clinical signs. If your dog ate one of the recalled supplements and is acting normally, watch for symptoms over the next several days. If your dog shows any of the signs listed in the next section, call your veterinarian. For dogs with no symptoms, a quick call to your vet to describe the exposure is a reasonable step.
Yes. Recall notices typically entitle purchasers to a full refund, and direct-to-consumer purchases through Fi’s website are the clearest path. For Amazon and Chewy purchases, contact those retailers’ customer service and reference the FDA recall. Call Fi at 1-888-434-3647 for the most direct refund process. Keep the container until the refund is confirmed — some companies require it or a photo of the lot number as proof of purchase. Do not return the product by mail before confirming the return process, since mailing potentially contaminated materials requires care.
For a healthy adult dog with no symptoms, this is a judgment call. Many veterinarians would say a phone call to describe the situation is sufficient — your vet can advise whether an in-person visit is warranted based on your dog’s age, health history, and how much of the supplement it consumed. If your dog is a puppy, a senior, pregnant, or has a health condition that affects its immune system, call your vet today even without symptoms. These dogs are at higher risk of clinical illness and may benefit from early monitoring or testing.
No. The Fi brand involved in this recall is operated by Vet Plus Inc., a New York-based supplement company. The Fi GPS dog collar and tracker is a separate company with no connection to Vet Plus or to this recall. If you searched for this recall because you own a Fi GPS collar and were confused, no action is needed on your part — the GPS collar product is completely unrelated.
The FDA’s official guidance is clear and takes about three minutes to follow. Do these in order.
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1Stop using the supplement immediately
Do not give your dog another dose. Even if the container is nearly empty or you have only a few servings left, set it aside now and do not use it again.
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2Seal the container tightly and throw it in the trash
The FDA says to make sure the container is tightly sealed before disposal — and to put it in the household trash, not recycling. Do not open the container to empty it or rinse it out. Keeping it sealed reduces the risk of spreading bacteria to surfaces in your home.
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3Wash your hands thoroughly — and any surface the container touched
Wash your hands with soap and water for at least 20 seconds after handling the container. Also clean any counter, shelf, drawer, or surface where the container was stored. The FDA guidance specifies that the contamination risk is meaningfully higher for people who do not wash their hands after contact with the products or surfaces they touched.
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4Watch your dog closely for the next several days
Symptoms of salmonella in dogs typically appear within 72 hours of exposure. Signs to watch for are listed in the next section. If your dog shows any of them — especially bloody diarrhea, high fever, or extreme lethargy — call your vet the same day.
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5Clean your dog’s food bowl and any surface it may have eaten from
If you mixed the supplement into your dog’s food or water bowl, wash those items thoroughly with hot, soapy water. Any bowls, mats, or feeding areas that came into contact with the supplement should be cleaned before the next use.
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6Handle your dog’s waste with extra care for the next two weeks
Even a dog that appears perfectly healthy can shed salmonella bacteria in its stool. Wash your hands every time after cleaning up waste. Bag waste securely before disposal. If you have young children, elderly family members, or anyone in the home with a weakened immune system, be especially diligent — they face a higher risk of serious illness from salmonella exposure through this route.
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7Contact Fi for a refund
Call 1-888-434-3647 (seven days a week, 10 a.m. to 8 p.m. Eastern) or email [email protected]. Amazon and Chewy.com purchasers can also contact those retailers directly. Keep a record of your lot number before disposal.
Most healthy adult dogs that ingest salmonella show no symptoms at all — their immune systems handle the exposure without producing visible illness. The dogs most at risk for clinical disease are puppies, senior dogs, and dogs with conditions that compromise their immune system. Symptoms, when they occur, typically appear within 72 hours of exposure.
These warrant a same-day call — do not wait to see if it improves on its own:
- Bloody diarrhea or diarrhea that does not stop
- High fever — a dog’s normal temperature is 101–102.5°F; anything above 103°F is a concern
- Extreme lethargy — the dog won’t get up, won’t engage, seems collapsed
- Signs of dehydration — sunken eyes, dry gums, skin that stays tented when gently pinched
- Vomiting that won’t stop, especially combined with diarrhea
These are less urgent but should not be ignored:
- Diarrhea without blood that persists more than 24 hours
- Decreased appetite or complete refusal to eat
- Mild fever with sluggish behavior
- Abdominal discomfort — the dog is reluctant to be touched on its belly or hunches its back
- Vomiting that happens more than twice
Veterinary guidance from multiple sources confirms that most adult dogs with salmonella exposure remain asymptomatic — they carry and shed the bacteria without appearing sick. This is not reassurance that nothing is happening. An asymptomatic dog can still contaminate its environment and expose people in the household. Extra hand-washing and careful waste handling are important even when the dog looks completely normal.
This is the part of the recall that catches many pet owners off guard. The contamination risk from this recall is not only about the dog. People who handle the product, touch surfaces it contacted, or clean up after the dog are all potentially exposed.
These groups face a greater chance of severe symptoms if they are exposed to salmonella, according to the FDA and CDC:
- Children under 5 — their immune systems are still developing and cannot fight salmonella as effectively
- Adults 65 and older — age-related changes in immune function increase vulnerability
- Pregnant women — salmonella infection during pregnancy can cause serious complications for both the mother and the unborn child
- Anyone with a weakened immune system — this includes people undergoing chemotherapy, living with HIV/AIDS, or taking immunosuppressive medications for conditions like rheumatoid arthritis or Crohn’s disease
If anyone in your household falls into one of these categories, take the disposal and hygiene steps above more seriously, not less.
Human salmonella symptoms typically appear between 12 and 72 hours after contact with the bacteria. Most healthy people recover on their own within four to seven days. Symptoms to watch for include:
- Diarrhea, sometimes bloody
- Abdominal cramping
- Nausea and vomiting
- Fever
Less commonly, salmonella can cause more serious complications: arterial infections, inflammation of the heart lining (endocarditis), joint pain, muscle pain, eye irritation, and urinary symptoms. Contact a healthcare provider if you develop symptoms after handling the recalled products, particularly if you are in a higher-risk group.
The FDA outlines three main ways people become exposed through a contaminated pet product:
- Direct handling of the supplement container — touching it, scooping from it, or placing it on a surface then touching that surface
- Contact with the dog’s waste after it has ingested the contaminated product, even if the dog appears healthy
- Contact with the dog itself — a dog can transfer bacteria from its mouth or coat after ingesting the product, or through fecal contamination on its fur
The CDC has documented multiple human illness outbreaks traced specifically to handling contaminated pet food and supplements — this is not a hypothetical risk.
Call your veterinarian or the nearest emergency animal clinic right now. Bloody diarrhea, extreme lethargy, or continuous vomiting in a dog that has eaten a recalled supplement is an emergency until a vet says otherwise. When you call, tell them: the dog consumed a recalled Fi supplement, you’re concerned about salmonella, and describe exactly what you’re seeing. Your vet may ask you to come in immediately, or may ask additional questions to determine urgency. Do not wait overnight to see if it gets better on its own.
Stop giving the supplement and dispose of it properly right now. Most healthy adult dogs that ingest salmonella show no symptoms — but “no symptoms” does not mean no risk to your household. The dog can still shed bacteria in its stool and spread contamination. Watch the dog for the next 72 hours. Take the animal’s temperature if you can — a reading above 103°F warrants a call to your vet. If the dog remains fully normal at 72 hours with no change in behavior, appetite, or stool, the immediate risk period has largely passed. Call your vet to describe the exposure even if the dog seems fine — many vets can advise over the phone at no charge.
Take all the disposal and hygiene steps immediately — do not delay. Keep young children and vulnerable family members away from the dog’s food area, waste area, and any surface the supplement container touched until everything has been thoroughly cleaned. Wash the dog’s bowls in a separate sink from the family’s dishes, or run them through the dishwasher on a hot cycle. If anyone in that high-risk group develops stomach symptoms (diarrhea, cramping, fever) in the next several days, mention to their doctor that there was a potential salmonella exposure in the home through a recalled pet supplement.
Yes, it does. Puppies and elderly dogs face a higher risk of clinical illness from salmonella exposure than healthy adult dogs do, because their immune defenses are either not yet fully developed or have diminished with age. For a puppy or senior dog that ate a recalled supplement, call your vet today rather than waiting to see if symptoms appear. Your vet may recommend an exam, stool testing, or monitoring instructions specific to your dog’s age and health history. Do not take a wait-and-see approach with dogs in these age groups.
If you cannot clearly read the lot number on your container, treat it as recalled until confirmed otherwise. Stop using it, seal it, and call Fi at 1-888-434-3647. The company’s customer service can look up your purchase by order number or email address to confirm which lot you received. Do not continue giving the supplement to your dog while the lot number remains unverified — the safe path is to pause until you have confirmation.
If your container’s lot number is not 26118 or 26159, your product is not part of this recall. No action is required from a recall standpoint. However, the manufacturer has suspended production while investigating the contaminated ingredient — which means other lots could theoretically be re-examined as the investigation progresses. The FDA will update the recall notice at fda.gov if the scope expands. Checking back in one to two weeks is a reasonable precaution.
If your dog became ill after eating a recalled Fi supplement, or if you yourself experienced symptoms after handling the product, the FDA wants to know. These reports are how federal agencies track the scope of a recall and whether an investigation needs to expand.
Use FDA Form 1932a — available online at fda.gov/reportanimalae — to report a pet illness or adverse event linked to an animal product. You can also have your veterinarian file the report on your behalf, which is common practice when a vet has seen the animal and can document the clinical findings.
If you or a family member developed symptoms after handling the recalled product, contact your healthcare provider first. You can also report the illness to the FDA at fda.gov/consumers/consumer-updates/how-report-problem-food or file a MedWatch report. Your local health department and the CDC are also interested in human illness reports linked to recalled pet products — these reports help identify whether an outbreak is occurring beyond individual households.
The FDA’s Center for Veterinary Medicine reviews adverse event reports to determine whether the recall scope needs to change — for example, whether additional lot numbers should be added, or whether the contamination source is broader than initially identified. Individual reports are aggregated across all filers. You won’t typically receive a personal response, but your report contributes to the federal tracking system that triggers expanded action when a pattern emerges.
This article is for general informational purposes only and does not constitute veterinary or medical advice. All recall information is drawn from the official FDA recall notice published September 8, 2026, and the company announcement dated September 3, 2026. Program details, recall scope, and FDA guidance may be updated — always verify current information at fda.gov. If your pet is experiencing symptoms of illness, seek veterinary care immediately. If you or a family member is experiencing symptoms after handling recalled products, contact a healthcare provider. Reporting links are provided as a public service.