Freshpet Dog Food Review, Complaint, and Recall

If you are looking for a good quality dog food but cannot decide between Freshpet dog food and the other options available in the market then here is a detailed review of Freshpet dog food.

Freshpet dog food review

Freshpet dog food reviews

Freshpet dog food is advertised as being made with fresh, high-quality ingredients and refrigerated to maintain freshness. According to the company website, it is also supposed to contain no fillers, by-products, artificial colors, or flavors.

Freshpet has been on the market for quite some time now in an attempt to provide pets with a superior dog food product. Freshpet makes premium dog food with real ingredients to deliver a healthy, wholesome meal.

Freshpet is sold in the refrigerator section of pet specialty stores and some grocery stores. The brand offers a wide selection of dog food recipes, including real meals, stew packs, and roll recipes, as well as dry dog food recipes with added vitamins and minerals. For example, the company’s Vital line of foods was formulated to help support healthy digestion and immune systems in dogs.

Freshpet’s website is easy to navigate and find information on ingredients, nutritional benefits, and where you can purchase Freshpet products near you. The company does not have a money-back guarantee but does list its phone number for customer service questions on every product page.

Freshpet reviewers say their dogs love the food, and that it’s a convenient way to feed them something more healthy than canned food. They are also impressed with how much it smells like real food.

Many owners feel that the cost is a small price to pay for their dog’s health. They appreciate that the food is refrigerated, which helps keep it fresh longer than other dog foods. Some reviewers say their dogs have become more energetic and playful after switching them to Freshpet.

Reviewers also say that their dogs like the texture of Freshpet food because it’s not dry and crumbly like kibble; instead, it’s soft and moist. Some owners mix it in with kibble as a way to get picky eaters interested in mealtime.

Some pet parents do note that Freshpet is more expensive than other dog foods they have tried, but they still consider it a bargain when considering their dog’s health benefits. Others find that their pets become ill after eating Freshpet, but it is unclear whether this is related to the food itself or food intolerance in general.

“I can’t say enough good things about Freshpet! Our dog had been having trouble gaining weight, and in the past few months has gained almost 10 pounds, his coat is glossy and healthy, he has more energy and his breath is so fresh! We’ve tried several other brands of dog food, including raw chicken that we would get from the butcher counter; nothing compares to Freshpet.” — Lilly

“My two dogs love this food. I mixed it with their dry food the first few times but now they are used to it and they eat it alone. Of course, I still put a little bit of dry food in just to make them feel like they are getting something else.” — Kristin

“My dog used to be allergic to every brand of pet food on the market. She also had sensitive skin and stomach issues. After many years of trying different foods, I finally decided to try Freshpet Vital Balanced Nutrition Turkey, Veg & Rice. It was a huge success! Her allergies have disappeared, she has no more skin issues, and she doesn’t experience any tummy troubles anymore either!” — Sherri

“This dog food smells like real food – like something you could eat yourself! My dog loves it and I feel good about feeding it to her because she eats it up so quickly, so I know she likes it too.”

“It’s the only brand of dog food my dog will eat – I’ve tried others but she likes this one best. She seems very happy and healthy (she’s 12 years old) and her poop is not smelly at all which is great!”

Is Freshpet good for dogs?

Freshpet reviews show that it is indeed good dog food. Freshpet specializes in refrigerated pet foods and treats for dogs and cats. It uses fresh, natural ingredients in its recipes, including meat, poultry, and fish as the first ingredient.

Freshpet has a variety of lines, from slow-cooked to fresh-prepared foods. It also offers grain-free options and dog food made with certified humanely raised meat.

Many of the ingredients in Freshpet dog food are the same ones you’d use to cook for your family. They include fresh meats and vegetables, such as:

  • Chicken
  • Duck
  • Beef
  • Carrots
  • Peas
  • Spinach
  • Potatoes

After seeking the help of vets on Freshpet dog food, I was impressed by how many recommended the product. The company makes premium dog food out of fresh ingredients and vacuum-seals it to lock in flavor. Freshpet has also created several lines of pet products:

  • Deli Fresh®
  • Fresh Treats.
  • Freshpet® Select.
  • Homestyle Creations™
  • Nature’s Fresh®
  • Spring & Sprout™
  • Vital®

Freshpet dog food complaints

Most reviews from customers on Amazon and Chewy rate Freshpet Dog Food as 4.5 stars: they cite bad experiences with allergic reactions and upset stomachs.

Another common Freshpet complaint is mold. Customers report large chunks of mold in their dog’s foods. In one case, a customer complained that they saw a piece of mold so large it looked like a rat turd!

There are also many complaints that Freshpet is over-priced. Many complain that the packaging is too small for the price of the product. Many customers have complained about the poor quality of the Freshpet products.

Some customers have also complained that their dogs refused to eat the food after trying it once.

“There is absolutely NO reason to feed this garbage to your pets! All you need to do is take a look at the ingredients list and you will see what I mean. There are so many controversial ingredients that it isn’t funny.”

Is there a recall on Freshpet?

Unfortunately, there were some dog foods made by Freshpet with potential salmonella contamination in June of 2021.

Freshpet has taken steps to address the issue of salmonella contamination in some of its dog food products. Freshpet is working closely with the FDA and other government agencies to ensure that all pet owners receive information regarding the recall and when it was issued.

In a recent press release, Freshpet said: “Freshpet takes every complaint seriously and investigates all complaints.” The company also stated that “All pets may have sensitivities to certain ingredients and experience an occasional upset stomach,” which can lead to a temporary change in appetite.

“We understand that pet parents are concerned about the safety of their pets’ food and we have been working diligently to resolve any issues that may have arisen as a result of the voluntary recall announcement made on June 12, 2021.

Freshpet has always taken the health and welfare of pets seriously, which is why we have taken immediate action to ensure that our products are safe for our valued customers.

Freshpet takes pride in providing premium dog and cat food products that are formulated to meet or exceed the nutritional requirements of your pet. All Freshpet products contain only quality ingredients including meat, vegetables, fruits and grains. In addition, Freshpet does not use preservatives or additives such as salt, sugar or artificial colors and flavors in its products.

In order to further reassure our customers, we have initiated an internal review of all raw material suppliers for potential salmonella contamination at the factory level. We also conducted quality tests on finished products at our production facility to ensure there were no issues with product integrity. Our final batch testing results were negative as well!”

Conclusion of Freshpet

Freshpet is a brand that focuses on offering healthy and nutritious food options for dogs. This brand is known for its use of fresh ingredients, which are supposed to be safer and healthier than the typical dry kibble or canned food options.

Freshpet has a real commitment to nutrition, which means its products are a great choice for dogs of any age or health condition. Its products are free of preservatives, additives, and artificial ingredients. Plus, you can be confident that they’re safe because Freshpet foods are made in the U.S. with top-quality ingredients.

Freshpet offers several different types of dog food, including grain-free options for dogs with allergies or sensitive stomachs. Plus, there are recipes for puppies, senior dogs, and even healthy treats that you can use as training rewards.

There are several benefits to feeding your dog Freshpet dog food.

  • It offers complete and balanced nutrition for all life stages, so it’s suitable for puppies through seniors.
  • It also features real meats like chicken and beef as the first ingredient – plus vitamins and minerals – to keep your dog healthy and active.
  • Its formula is rich in healthy fats from fish oil or flaxseed oil, which provide omega fatty acids that support skin and coat health as well as the development of your pet’s nervous system!

Freshpet dog food is so good that it’s been rated as one of America’s best dog foods by Parents magazine, among other top rankings like GoodHousekeeping and Dog Food Advisor.


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Hannah Elizabeth is an English animal behavior author, having written for several online publications. With a degree in Animal Behaviour and over a decade of practical animal husbandry experience, Hannah's articles cover everything from pet care to wildlife conservation. When she isn't creating content for blog posts, Hannah enjoys long walks with her Rottweiler cross Senna, reading fantasy novels and breeding aquarium shrimp.

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