Does Petsmart Price Match?
Yes, Petsmart does offer price matching for its customers. They will match any competitor’s online everyday price for in-stock, identical products. However, there are certain restrictions and guidelines to be aware of before taking advantage of this policy.
Petsmart’s Price Matching Guidelines
Competitor Price Matching
Petsmart will match the prices of local brick-and-mortar retailers. This means that if you find a lower price for an identical product at a nearby store, Petsmart will match that price. Keep in mind that the product must be in stock at the competitor’s store to qualify.
Online Price Matching
In addition to matching competitor’s in-store prices, Petsmart.com will match any competitor’s online everyday price for in-stock, identical products. However, they cannot match sale prices, clearance items, or special offers.
Price Matching Petsmart.com
If you find a lower price on Petsmart.com compared to your local Petsmart store, they will honor the online price. Simply show the online price on your phone or a printout to the cashier, and they will adjust the price accordingly.
Employee Discounts and Price Matching
Petsmart employees can either price match Petsmart.com and use their employee discount or price match other stores without using their discount. They cannot combine the price match with their employee discount for non-Petsmart.com prices.
Coupons and Price Matching
Customers can price match Petsmart.com and then use their Treat Trail coupon, but the coupon cannot be combined with price matches from other stores.
How to Price Match at Petsmart
To price match at Petsmart, follow these simple steps:
Find the lower price: Locate the lower price for the identical product either online or at a local brick-and-mortar store.
Verify the product: Ensure that the product is in stock and identical to the one you plan to purchase at Petsmart.
Show the lower price: Present the lower price to the cashier, either on your phone or as a printout.
Complete the purchase: The cashier will adjust the price of the item to match the lower price.
FAQs on Petsmart Price Matching
What if the competitor’s price is a promotional or sale price?
Petsmart only matches competitor’s regular, everyday prices for in-stock, identical products. They will not match sale prices, clearance items, or special offers.
Can I price match items on Amazon or other online marketplaces?
Petsmart does not price match products listed on third-party online marketplaces such as Amazon, eBay, or Walmart Marketplace. They will only match prices from competitors’ official websites.
Will Petsmart price match an item that is out of stock at the competitor’s store?
No, the item must be in stock and available for purchase at the competitor’s store or website to qualify for price matching.
How do I price match an item that is not available in my local Petsmart store?
Petsmart only offers price matching for products that are in stock at your local store. If the item is not available at your store, you may want to consider ordering it online and taking advantage of any available promotions or discounts.
Can I use a manufacturer’s coupon along with a price match?
Petsmart accepts manufacturer’s coupons, but they cannot be combined with a price match. You can either use the coupon or price match the item, but not both.
Can I price match a product after purchasing it from Petsmart?
Petsmart does not offer post-purchase price matching. To take advantage of their price match policy, you must present the lower price at the time of purchase.
Are there any product categories that Petsmart does not price match?
Petsmart does not price match live pets, gift cards, services such as grooming, training, or veterinary services, and items sold at special events or on auction websites.
Will Petsmart price match an item if the competitor’s store is in another state?
Petsmart’s price matching policy applies to local brick-and-mortar competitors. It is up to the discretion of the store manager to determine what qualifies as a local competitor.
Can I price match an item during a Petsmart sale event?
Yes, you can price match items during a Petsmart sale event, but the competitor’s price must be their regular, everyday price and not a sale or promotional price.
Does Petsmart price match items sold by third-party sellers on competitors’ websites?
No, Petsmart only price matches items sold directly by the competitor on their official website. They do not price match items sold by third-party sellers on competitors’ websites.
How many items can I price match in a single transaction?
There is no specific limit to the number of items you can price match in a single transaction. However, Petsmart reserves the right to limit quantities of price-matched items, especially in cases where it may impact inventory availability for other customers.
Can I price match items during Black Friday or other major sale events?
Petsmart’s price matching policy excludes prices from special events such as Black Friday, Cyber Monday, or other major sales. During these events, the focus is on limited-time promotions, and price matching may not be available.
If a competitor offers a bundle deal, will Petsmart match the bundle price?
Petsmart’s price matching policy applies to individual items only. They do not match bundle deals, package discounts, or other promotional offers involving multiple items.
Will Petsmart match a competitor’s price that includes a rebate or other incentive?
No, Petsmart does not match competitor prices that include rebates, gift cards, or other incentives. They will only match the competitor’s everyday price for in-stock, identical products.
Can I use a Petsmart store coupon with a price match?
Petsmart store coupons cannot be combined with price matching. You can either apply the store coupon to the regular price of the item or price match it to a competitor’s price, but not both.
If a competitor offers free shipping for a product, will Petsmart match the price and offer free shipping?
Petsmart will match the competitor’s price for the product itself, but they do not guarantee matching the competitor’s shipping terms. Shipping fees may still apply based on Petsmart’s standard shipping policies.
Will Petsmart match a competitor’s price if it is a limited-time or limited-quantity offer?
Petsmart does not match limited-time or limited-quantity offers from competitors. They will only match the competitor’s everyday price for in-stock, identical products.
Do I need to provide proof of the competitor’s price to receive a price match?
Yes, you will need to provide proof of the lower price from a competitor, either by showing the price on your phone or providing a printout. Petsmart associates may also verify the price independently before honoring the price match.
Can I price match an item at Petsmart if the competitor’s store is closing or liquidating?
Petsmart does not price match items from stores that are closing or liquidating. The competitor’s price must be their regular, everyday price for in-stock, identical products.
If I find a lower price after purchasing an item from Petsmart, can I get a refund for the difference?
Petsmart does not offer post-purchase price matching. To take advantage of their price match policy, you must present the lower price at the time of purchase. If you find a lower price after your purchase, you may consider returning the item within Petsmart’s return policy window and repurchasing it with the price match. However, this is subject to the item’s eligibility for return and any applicable restocking fees.
Can I price match items purchased through Petsmart’s online store?
Yes, you can price match items purchased through Petsmart’s online store, but you must contact Petsmart’s Customer Care team for assistance. Keep in mind that the competitor’s price must meet the same criteria as in-store price matching (everyday price, in-stock, identical product).
Are there any competitors that Petsmart will not price match?
Petsmart will not price match third-party online marketplaces, auction websites, or stores that are closing or liquidating. Additionally, they reserve the right to exclude specific competitors at their discretion.
Can I price match items at Petsmart that are on a buy one, get one (BOGO) promotion at a competitor’s store?
Petsmart does not match BOGO promotions or any other promotional offers that involve multiple items. They will only match the competitor’s everyday price for in-stock, identical products.
If the competitor’s price is in a different currency, will Petsmart match the price?
Petsmart will only price match items listed in the same currency as the local store. They will not match prices listed in a different currency or convert foreign currency prices to the local currency.
Will Petsmart match prices from international competitors?
Petsmart only matches prices from local brick-and-mortar competitors. They do not price match international competitors or websites.
Can I price match an item that is on a price-matching exclusion list?
No, Petsmart will not price match items listed on their price-matching exclusion list. The exclusion list includes live pets, gift cards, services, and items sold at special events or on auction websites.
Will Petsmart price match competitors’ financing or credit offers?
Petsmart does not match competitors’ financing or credit offers. They will only match the competitor’s everyday price for in-stock, identical products.
Can I price match a product that has a different SKU or model number at the competitor’s store?
Petsmart will only price match items that are identical, including the SKU or model number. If the product has a different SKU or model number at the competitor’s store, it will not be eligible for price matching.
Are rain checks eligible for price matching?
Petsmart does not price match rain checks or other deferred purchase offers from competitors. They will only match the competitor’s everyday price for in-stock, identical products.
Can I price match an item at Petsmart if the competitor’s price is only available through a loyalty or membership program?
Petsmart does not match prices that require a competitor’s loyalty or membership program for access. They will only match the competitor’s everyday price for in-stock, identical products that are available to all customers.
