Freshpet Dog Food Complaints: What You Need to Know Before Feeding Your Pet 🐶🥗

Freshpet is known for its fresh, refrigerated dog food that emphasizes whole ingredients and minimal processing. However, some pet owners have reported issues or concerns related to the brand. This guide will address key complaints about Freshpet, provide critical answers to commonly asked questions, and offer actionable tips for feeding Freshpet safely and effectively. Whether you’re a current user or considering switching to Freshpet, understanding these insights will help you make an informed decision.

Key Takeaways: Quick Answers About Freshpet Dog Food Complaints

  • Is Freshpet safe for dogs? ✅ Generally, yes, but quality control issues have been reported.
  • Are there reports of illness after eating Freshpet? 🩺 Yes, but these are infrequent and often related to storage issues.
  • Does Freshpet spoil quickly? ⏰ Yes, it has a short shelf life and requires refrigeration.
  • Is Freshpet’s packaging reliable? 📦 Some users report packaging failures that lead to spoilage.
  • Is it suitable for all dogs? ⚖️ Depends on your dog’s dietary needs and sensitivities.

✅ Is Freshpet Safe for Dogs?

Freshpet is generally considered safe for dogs and uses whole, fresh ingredients in its recipes. However, like any perishable product, it has specific requirements to maintain safety:

  • Proper Storage: Freshpet must be stored in the refrigerator to prevent bacterial growth, as it does not contain artificial preservatives. Ensure your fridge maintains a temperature below 40°F (4°C) to keep the food fresh.
  • Avoid Cross-Contamination: Handle Freshpet with clean utensils, and wash your hands before and after feeding to minimize the risk of contamination, similar to handling raw ingredients for human consumption.
  • Inspect Packaging: Before feeding, check for signs of packaging damage, such as broken seals or swelling, which could indicate spoilage or contamination.
Safety ConcernWhy It’s Important💡 How to Handle
Proper storagePrevents bacterial growthStore below 40°F (4°C), use within 7 days ❄️
Cross-contaminationReduces risk of illnessUse clean utensils, wash hands 🧼
Inspect packagingDetects spoilageCheck for broken seals or swelling 📦

🩺 Are There Reports of Illness After Eating Freshpet?

Yes, there have been occasional reports of dogs experiencing illness after consuming Freshpet. These incidents, however, are often related to improper storage, mishandling, or specific dietary sensitivities:

  • Digestive Upset: Some dogs have experienced symptoms like vomiting, diarrhea, or gas after eating Freshpet. This is more likely to occur if the food is past its expiration date, improperly stored, or if a dog is not accustomed to fresh diets.
  • Food Allergies: Like any dog food, Freshpet can trigger allergic reactions in dogs with sensitivities to ingredients like chicken, beef, or common vegetables. Always check ingredient labels to ensure compatibility with your dog’s dietary needs.
  • Check for Recalls: Freshpet has experienced a few recalls over the years due to potential contamination. Stay informed by checking the FDA’s recall list and Freshpet’s website for any updates on product safety.
Illness ReportsPossible Causes💡 How to Reduce Risk
Digestive upsetImproper storage or spoilageEnsure fresh food, check expiration 🕒
Food allergiesSensitivity to ingredientsReview ingredient list before feeding 📜
RecallsContamination issuesMonitor FDA’s recall list regularly 📝

⏰ Does Freshpet Spoil Quickly?

Yes, Freshpet can spoil more quickly than traditional dry kibble or canned food due to its fresh ingredients and lack of preservatives:

  • Short Shelf Life: Once opened, Freshpet typically needs to be consumed within 7 days. Even unopened packages have a shorter shelf life than most commercial dog foods, requiring refrigeration from purchase.
  • Visible Signs of Spoilage: Spoiled Freshpet may have a foul odor, discoloration, or visible mold. Always discard the food if you notice any of these signs to prevent potential illness.
  • Freezing Option: To extend Freshpet’s shelf life, consider freezing portions in airtight containers and thawing as needed. This method can help manage portions while minimizing waste.
Spoilage ConcernWhy It Happens💡 How to Extend Freshness
Short shelf lifeNo preservativesUse within 7 days, keep refrigerated 🗓️
Visible spoilage signsBacterial growthCheck for odor, discoloration, mold 👃
Freezing optionPrevents waste, extends lifeFreeze in portions, thaw before serving 🥶

📦 Is Freshpet’s Packaging Reliable?

Freshpet’s packaging is designed to maintain freshness, but some users have reported issues:

  • Packaging Failures: Complaints include broken seals, leaking packages, or bags that are difficult to reseal, leading to quicker spoilage or contamination.
  • Refrigerator Storage Impact: The packaging must remain sealed properly in the refrigerator to maintain the food’s quality. Always inspect the packaging for integrity before purchase and after opening.
  • Improving Resealing: If the resealable function fails, consider transferring Freshpet into an airtight container to maintain freshness and avoid contamination.
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Packaging IssueWhy It’s a Problem💡 How to Handle It
Broken sealsLeads to spoilage riskCheck seals before purchase 🛒
Leaking bagsReduces food qualityTransfer to airtight containers 🥣
Difficult resealingAffects freshnessUse clips or sealable storage bags 🧊

⚖️ Is Freshpet Suitable for All Dogs?

While Freshpet is a high-quality, fresh food option, it may not be suitable for every dog:

  • Dietary Needs: Freshpet’s recipes are generally well-balanced but may lack specific nutrients needed for dogs with unique health conditions, like kidney disease or pancreatitis. Consult your veterinarian to ensure Freshpet meets your dog’s dietary needs.
  • Transitioning to Freshpet: Switching from dry kibble to Freshpet can be challenging for some dogs. Introduce it gradually over a week by mixing small amounts of Freshpet with their existing food to prevent digestive upset.
  • Consider Texture: Some dogs may not like the soft texture of Freshpet, especially those accustomed to crunchier kibble. If your dog is a fan of crunchy food, mixing Freshpet with a small amount of dry kibble can help ease the transition.
Suitability ConcernsWhy It May Vary💡 How to Adapt Feeding
Specific dietary needsMay lack specialized nutrientsConsult vet for compatibility 🩺
Transition issuesSudden change causes upsetGradual introduction over a week 🕒
Texture preferenceSoft food may be unappealingMix with kibble for variety 🥄

Quick Recap: Freshpet Dog Food Complaints

  • Is it safe? ✅ Yes, with proper storage and handling.
  • Reports of illness? 🩺 Occasional, often linked to storage or sensitivities.
  • Spoils quickly? ⏰ Yes, due to fresh ingredients.
  • Packaging reliable? 📦 Mixed reviews, use airtight containers if needed.
  • Suitable for all dogs? ⚖️ Depends on health needs and preferences.

Freshpet remains a popular choice for dog owners seeking fresh, natural ingredients, but proper handling, storage, and awareness of potential issues are key to making it work effectively for your pet. 🐶🥗

Comment 1: “How can I tell if Freshpet has gone bad before feeding it to my dog?”

To determine whether Freshpet has spoiled, look for clear signs:

  • Smell: One of the most telling indicators is a sour or foul odor. Freshpet should have a natural meaty aroma, so any sour or unpleasant smell is a red flag.
  • Color Changes: Freshpet’s color should be consistent with its original appearance (light brown or tan). If you notice grayish or greenish spots, it’s a sign of spoilage or mold growth.
  • Texture: Freshpet typically has a moist, soft texture. If it becomes unusually slimy or excessively dry, this could indicate bacterial growth or dehydration from improper storage.
  • Packaging Inspection: If the packaging is bloated, it suggests gas buildup due to bacterial growth, indicating that the food is no longer safe to consume.
Spoilage IndicatorWhat to Look For💡 Action to Take
SmellSour or foul odorDiscard immediately 🗑️
ColorGray or green spotsDo not feed, dispose of safely ❌
TextureSlimy or overly dryAvoid feeding, switch to fresh food 🌿
PackagingBloated or damagedCheck carefully before serving 🛑

Comment 2: “Can I refreeze Freshpet if it starts to thaw during transit?”

Refreezing Freshpet is not recommended once it has started to thaw:

  • Bacterial Growth Risk: Refreezing partially thawed Freshpet can increase the risk of bacterial growth, which could make it unsafe for your dog to eat.
  • Loss of Nutritional Quality: Refreezing can alter the texture and nutritional integrity of Freshpet, making it less palatable and potentially reducing its effectiveness as a fresh food option.
  • Immediate Use: If Freshpet arrives partially thawed but still cold to the touch, it’s best to use it immediately or keep it in the refrigerator. Fully thawed Freshpet should be discarded after 24 hours if not consumed.
Thawing ScenarioWhy It’s a Concern💡 Best Practice
Partial thawingIncreases bacteria riskDo not refreeze, refrigerate instead ❄️
Nutrient degradationAlters texture, nutritionUse immediately if still cold 🥣
Fully thawedUnsafe after 24 hoursDiscard if not used within a day 🗑️

Comment 3: “Can I mix Freshpet with kibble, or should it be fed alone?”

Mixing Freshpet with kibble can be a beneficial feeding strategy for several reasons:

  • Increased Palatability: Freshpet’s moist texture and fresh aroma can make dry kibble more appealing, especially for picky eaters. Mixing both can encourage better appetite and make mealtime more enjoyable for your dog.
  • Balanced Nutrition: While Freshpet is nutrient-rich, combining it with kibble can help ensure a more balanced diet, particularly for dogs that require additional nutrients found in fortified kibble, such as certain vitamins and minerals.
  • Transition Strategy: Mixing Freshpet with kibble can also be a good way to transition your dog from dry food to a fresh diet gradually. Start by adding a small amount of Freshpet to the kibble, then gradually increase the proportion over a week.
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Mixing BenefitWhy It Works💡 How to Mix
Increased palatabilityMoisture adds appealStart with 25% Freshpet, 75% kibble 🥄
Balanced nutritionAdds variety of nutrientsUse a 50/50 ratio over time ⚖️
Smooth transitionReduces digestive issuesGradually increase Freshpet ratio 🔄

Comment 4: “Is Freshpet suitable for puppies, or is it only for adult dogs?”

Yes, Freshpet is suitable for puppies as well as adult dogs:

  • Puppy Formulas: Freshpet offers puppy-specific recipes that cater to the unique nutritional needs of growing dogs, including higher protein content and added calcium for bone development.
  • Easier to Chew: Freshpet’s soft, moist texture makes it easier for puppies to chew and digest compared to dry kibble, which is particularly beneficial during the teething phase.
  • Gradual Introduction: For puppies new to Freshpet, introduce it slowly over a week to avoid digestive upset. Mix small amounts with their current puppy food and gradually increase the proportion.
Puppy ConsiderationWhy It’s Suitable💡 Best Feeding Tip
Puppy-specific formulasMeets growing needsChoose puppy-labeled Freshpet 🍼
Easier to chewSoft texture aids eatingServe in small, bite-sized portions 🥣
Slow introductionPrevents upset stomachMix with current food gradually 🕒

Comment 5: “Can I use Freshpet for dogs with allergies?”

Freshpet can be suitable for dogs with allergies, but ingredient awareness is crucial:

  • Limited Ingredients: Freshpet offers limited ingredient formulas, which can help identify and avoid specific allergens like chicken, beef, or grains. This makes it a safer choice for dogs with food sensitivities or allergies.
  • Fresh, Whole Ingredients: The lack of artificial additives and preservatives reduces the likelihood of allergic reactions, as Freshpet is closer to a natural, whole-food diet.
  • Allergen Monitoring: Always check ingredient labels and monitor your dog’s response when introducing new Freshpet recipes. If symptoms like itching, redness, or digestive upset occur, consult your veterinarian for further advice.
Allergy SupportWhy It Works💡 How to Use
Limited ingredient recipesEasier allergen identificationChoose single-protein formulas 🥩
No artificial additivesReduces allergy riskMonitor reactions during transition 🩺
Fresh, whole foodsLess processed, more naturalIntroduce gradually to assess tolerance 🌿

Comment 6: “Is Freshpet more expensive than traditional kibble?”

Yes, Freshpet tends to be more expensive than most traditional kibble brands, but it offers distinct nutritional benefits:

  • Higher Cost: The cost of Freshpet is generally higher due to the fresh ingredients, refrigeration requirements, and minimal processing. This premium pricing reflects the use of whole foods, which often come at a higher production cost.
  • Nutrient Density: Freshpet’s high nutrient density and the absence of fillers mean that dogs may require smaller serving sizes compared to dry kibble, potentially making it more economical over time.
  • Value vs. Cost: While more expensive, Freshpet’s benefits in terms of improved digestibility, palatability, and natural nutrition can justify the cost for pet owners seeking a healthier option for their dogs.
Cost FactorWhy It’s Higher💡 How to Manage Cost
Fresh ingredientsMore expensive to produceBuy in bulk if possible 🛒
Nutrient densityRequires smaller servingsAdjust portion sizes based on weight ⚖️
Refrigeration neededAdds to production costStore properly to reduce waste ❄️

Comment 7: “Can I heat Freshpet before serving it to my dog?”

Yes, warming Freshpet slightly can enhance its aroma and palatability, making it more appealing to dogs:

  • Improved Aroma: Gently heating Freshpet for a few seconds in the microwave can release more of its natural aroma, making it more enticing, especially for picky eaters.
  • Don’t Overheat: Avoid overheating, as this can degrade the nutrients in the food. Warm it just enough to reach a lukewarm temperature (not hot) to maintain nutrient integrity while increasing appeal.
  • Safe Handling: Always use a microwave-safe dish, and stir the food thoroughly after heating to ensure even temperature distribution and prevent burns.
Warming BenefitWhy It’s Helpful💡 Heating Tip
Enhances aromaIncreases palatabilityHeat for 5-10 seconds only 🌡️
Improves textureSofter and more appealingServe at lukewarm temperature 🥄
Even heatingPrevents burns, improves flavorStir well after microwaving 🔄

Comment 8: “Is Freshpet suitable for dogs with sensitive stomachs?”

Freshpet’s simple, whole ingredients often make it a good choice for dogs with sensitive stomachs:

  • Gentle Digestion: The fresh ingredients are minimally processed, making Freshpet easier for dogs to digest compared to highly processed kibble. The higher moisture content also aids digestion, reducing the risk of dehydration and constipation.
  • Limited Ingredients: Freshpet’s limited ingredient recipes help minimize the chances of irritation or upset stomachs. Recipes without grains or fillers are particularly helpful for dogs prone to digestive issues.
  • Monitor Transition: Introduce Freshpet gradually to avoid overwhelming your dog’s digestive system. Start by mixing small amounts with their regular food, gradually increasing the Freshpet portion over a week.
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Sensitive Stomach BenefitWhy It’s Suitable💡 Feeding Tip
Gentle digestionMinimal processing, high moistureStart with small portions 🥣
Limited ingredientsReduces risk of irritationChoose grain-free options 🌾
Gradual transitionEases digestive adjustmentMix with current food slowly 🕒

Comment 9: “What should I do if my dog gets sick after eating Freshpet?”

If your dog shows signs of illness after consuming Freshpet, take the following steps:

  • Stop Feeding Immediately: Discontinue feeding Freshpet if your dog exhibits vomiting, diarrhea, lethargy, or any other concerning symptoms. Offer fresh water and monitor your dog closely.
  • Check Packaging and Expiration: Inspect the packaging for damage and check the expiration date to rule out spoilage as a potential cause.
  • Consult Your Veterinarian: If symptoms persist or worsen, consult your veterinarian. Provide detailed information about your dog’s symptoms, the batch of Freshpet, and any other foods consumed to help the vet make an accurate diagnosis.
Action StepWhy It’s Necessary💡 Immediate Action
Stop feedingPrevents further symptomsOffer fresh water immediately 💧
Inspect packagingChecks for spoilageLook for damage, check expiration 🗓️
Contact vetEnsures prompt treatmentProvide detailed symptom info 🩺

Comment 10: “How long does Freshpet last once opened?”

Once opened, Freshpet should be consumed within 7 days to ensure maximum freshness and safety:

  • Refrigeration Required: Freshpet must be kept refrigerated at all times, even after opening. It should be stored at temperatures below 40°F (4°C) to prevent bacterial growth and maintain its quality.
  • Monitor Consistency: As Freshpet approaches the 7-day mark, keep an eye on its texture, smell, and color. Any changes, such as a sour odor, slimy surface, or discoloration, indicate that the food is no longer fresh and should be discarded.
  • Divide into Portions: If you’re concerned about using Freshpet within the recommended timeframe, consider dividing it into individual portions at the time of opening. This can help maintain freshness and reduce waste by only handling one serving at a time.
Freshness FactorWhy It Matters💡 How to Manage It
7-day limitPrevents spoilage, bacteria growthUse or discard after 7 days 🗓️
Consistency monitoringDetects early spoilageCheck for slimy texture or off-smell 👃
Portion controlMaintains quality, reduces wasteDivide into daily servings at opening 🥣

Comment 11: “Why is Freshpet’s texture different from other dog foods?”

Freshpet’s texture is distinct because it’s a fresh, refrigerated food that’s minimally processed:

  • Higher Moisture Content: Unlike dry kibble or canned foods, Freshpet has a high moisture content, making it softer and more palatable. This can benefit dogs with dental issues or those that have difficulty chewing harder foods.
  • No Preservatives: The absence of artificial preservatives contributes to Freshpet’s softer, more natural consistency. Its ingredients are lightly cooked, retaining moisture and creating a texture closer to homemade food.
  • Real, Whole Ingredients: Freshpet’s inclusion of fresh meats, vegetables, and grains results in a chunky, moist blend. The varied textures come from the presence of real meat pieces and visible veggies, offering a more natural feeding experience.
Texture CharacteristicReason for Difference💡 How It Benefits Dogs
High moistureSoftens textureEasier to chew, helps hydration 💧
No preservativesNatural consistencyCloser to homemade food 🌿
Real ingredientsChunks of meat and veggiesAdds variety to meals 🍗🥕

Comment 12: “Is Freshpet prone to recalls? How can I stay updated?”

Freshpet has experienced occasional recalls, primarily due to concerns like potential contamination:

  • Recall Causes: The recalls are typically related to possible bacterial contamination, such as salmonella or listeria, which can occur in fresh, minimally processed foods. While recalls are rare, they emphasize the importance of proper storage and handling to ensure safety.
  • Staying Informed: To keep updated on Freshpet recalls, regularly check the FDA’s pet food recall list and Freshpet’s official website. You can also subscribe to email alerts from pet food safety organizations to receive immediate notifications about any recalls.
  • Batch Information: Always keep track of the batch number and expiration date on Freshpet packaging. In the event of a recall, this information is crucial for determining whether your specific batch is affected.
Recall ConcernsCommon Causes💡 How to Stay Updated
Occasional recallsPossible bacterial contaminationCheck FDA’s recall list regularly 📝
Monitor batch numbersIdentifies affected productsKeep packaging for reference 📦
Email alertsImmediate recall notificationsSubscribe to pet food safety updates 📧

Comment 13: “Does Freshpet cause gas or bloating in dogs?”

While most dogs tolerate Freshpet well, some dogs might experience gas or bloating after eating it:

  • Change in Diet: If Freshpet is introduced suddenly or in large amounts, it can cause digestive upset. This is common when transitioning from dry kibble to fresh food, as the gut adjusts to the new texture and moisture levels.
  • High Moisture Content: The higher moisture content in Freshpet can sometimes cause mild gas, especially in dogs that aren’t used to wet food. Mixing Freshpet with dry kibble initially can help reduce bloating while gradually adjusting your dog’s digestion.
  • Protein Sensitivity: Some dogs may have a sensitivity to specific proteins, like chicken or beef, used in Freshpet formulas. If gas or bloating persists, consider switching to a different protein or a limited ingredient recipe to see if symptoms improve.
Gas/Bloating CausesWhy It Happens💡 How to Reduce It
Sudden diet changeGut needs time to adjustGradually introduce Freshpet over 7 days 🔄
High moisture contentMay trigger mild gasMix with kibble initially for balance ⚖️
Protein sensitivityIntolerance to specific proteinsTry different protein sources 🐟

Comment 14: “Can I feed Freshpet to my diabetic dog?”

Freshpet can be part of a diabetic-friendly diet, but careful management is needed:

  • Low Glycemic Index: Freshpet’s ingredients generally have a lower glycemic index than many traditional kibbles, meaning they can help maintain steadier blood sugar levels. Ingredients like chicken, turkey, and vegetables are less likely to cause rapid spikes in glucose.
  • Consult Your Vet: Always consult with your veterinarian before making dietary changes for a diabetic dog. Freshpet can be beneficial, but it’s important to monitor your dog’s blood sugar levels closely during the transition.
  • Portion Control: Diabetic dogs need consistent, controlled portions to maintain stable glucose levels. Measure Freshpet portions precisely to ensure accurate carbohydrate intake, and feed on a regular schedule.
Diabetic Diet ConsiderationWhy It’s Beneficial💡 Feeding Tip
Low glycemic indexHelps maintain steady glucoseUse chicken or turkey formulas 🍗
Vet consultationEnsures safe transitionMonitor blood sugar during changes 🩺
Portion controlConsistent carb intakeMeasure servings carefully ⚖️

Comment 15: “Why does my dog’s stool change after switching to Freshpet?”

Changes in stool are common when switching to a fresh diet like Freshpet:

  • Texture Changes: Freshpet’s higher moisture content often results in softer stools, which is normal as the dog’s digestive system adjusts. This is due to the increased water content and more easily digestible ingredients.
  • Color Variation: Freshpet’s natural ingredients, including real meats and vegetables, can lead to changes in stool color. For example, beef formulas might cause darker stools, while veggie-heavy recipes might produce lighter stools.
  • Temporary Adjustment: It’s typical for dogs to have looser stools during the initial transition to Freshpet, as their gut bacteria adjust to the new ingredients. This usually resolves within 1-2 weeks. If diarrhea persists, consider a slower transition or consult your veterinarian.
Stool Change ReasonWhy It Happens💡 How to Manage It
Softer stoolsHigh moisture, easy digestionIncrease gradually over 7-10 days ⏳
Color variationReal meats and veggiesMonitor stool consistency and color 🔎
Temporary diarrheaGut adjusting to new foodSlow down transition if needed 🩺

Comment 16: “Why is my dog more thirsty after eating Freshpet?”

Dogs may drink more water after eating Freshpet due to several factors:

  • High Protein Content: Freshpet’s formulas often contain higher protein levels, which can increase thirst. This is because metabolizing protein requires more water, making dogs naturally drink more after their meals.
  • Dietary Transition: Dogs transitioning from dry kibble to fresh food might also drink more water simply because Freshpet is less dehydrating than kibble. It takes time for their hydration levels to balance.
  • Sodium Levels: While Freshpet doesn’t contain high levels of added salt, some of its natural ingredients may have inherent sodium content. This can lead to a slight increase in thirst, especially during the initial transition phase.
Increased Thirst CauseWhy It Occurs💡 How to Balance It
High proteinMetabolism needs more waterEnsure fresh water is always available 💧
Transition to fresh foodAdjusting hydration levelsGradual diet switch helps balance 🔄
Natural sodium contentSlight increase in saltMonitor water intake, offer more frequently 🚰

Comment 17: “What’s the best way to store Freshpet to maximize its shelf life?”

Proper storage is key to keeping Freshpet fresh and safe:

  • Refrigeration: Freshpet should be stored in the refrigerator at below 40°F (4°C) at all times. Use the original packaging if possible, as it’s designed to keep the food fresh.
  • Use Airtight Containers: For extra protection, transfer Freshpet to an airtight container after opening. This helps prevent air exposure and reduces the risk of spoilage.
  • Freezing in Portions: To extend shelf life, consider freezing unused portions in single-serving sizes. When needed, thaw in the refrigerator overnight and use within 24 hours to maintain quality.
Storage StrategyWhy It’s Effective💡 How to Implement It
RefrigerationPrevents bacterial growthKeep below 40°F (4°C) ❄️
Airtight containersReduces air exposureTransfer after opening for freshness 📦
Portion freezingExtends shelf lifeFreeze in single-serving sizes 🥶

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