Over 725 locations. 11,000+ products. Same-day delivery, grooming, self-wash, prescriptions, and a rewards program that actually adds up. Here’s everything you need to know before you go β or order from your couch.
In February 2026, Forbes ranked Pet Supplies Plus #1 in pet retail for customer service for the third consecutive year, while Entrepreneur Magazine placed it #31 on its prestigious Franchise 500 list β the highest-ranking pet retail brand for the 12th year straight. The company hit a milestone in 2025 by helping 28,546 pets find forever homes through adoption events, exceeding its own goal by more than 40%. With double-digit growth through 2025 and plans to open more than 20 new stores annually going forward, new Pet Supplies Plus locations continue to open β including new stores in Columbus (January 2026) and Euless, TX (April 2026). If one hasn’t opened near you yet, there’s a good chance it’s coming.
- Locations: 725+ stores across 44 U.S. states β find your nearest at petsuppliesplus.com/find-a-store
- Typical hours: Most locations open 9 AM β 8 PM weekdays, 9 AM β 7 PM weekends β hours vary by franchise, always verify with your specific location
- Carries: Dogs, cats, birds, fish, reptiles, small animals β 11,000+ products, 400+ brands
- Services: Full-service grooming, self-service dog wash, visiting vet clinics, pet pharmacy, nail trims, curbside pickup, same-day delivery, Autoship
- Price match: Pet Supplies Plus will match a lower price on an identical product found at a competitor’s store
- Free loyalty program: Neighbor Rewards β 5 points per $1 spent, redeemable for coupons starting at $5 for every 1,000 points
These are the questions people actually ask when searching for a Pet Supplies Plus near them. Straight answers, no filler.
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What are Pet Supplies Plus hours? Most locations: 9 AM β 8 PM MonβFri Β· 9 AM β 7 PM SatβSun Β· Hours vary by franchise β always check your specific storePet Supplies Plus is a franchise chain, which means individual store hours are set by the local franchise owner and can vary meaningfully. Most locations follow a 9 AM to 8 PM weekday schedule and 9 AM to 7 PM on weekends, but some urban locations open as early as 8 AM and some suburban stores close at 6 PM on Sundays. The most reliable way to confirm your local store’s current hours: search “Pet Supplies Plus near me” on Google (hours appear in the business panel), use the store locator at petsuppliesplus.com/find-a-store, or call the specific location directly. Holiday hours also vary significantly β do not assume regular hours on major holidays without verifying first.
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How do I get $10 off $40 at Pet Supplies Plus? Join the Neighbor Rewards program and opt into email and text alerts β $10 off $40 coupons are the most commonly sent member promotion Β· Also check petsuppliesplus.com/offers before any purchaseThe $10 off $40 coupon is one of Pet Supplies Plus’s most-searched promotions β and it is real, but it is distributed to loyalty members rather than posted publicly all the time. The fastest path: sign up for the free Neighbor Rewards program at petsuppliesplus.com, opt into both email and text alerts, and make your first purchase to activate your account. New members often receive a welcome offer; active members receive $10 off $40 coupons periodically throughout the year, often before major holidays and sale events. You can also stack this kind of coupon with the 5% Autoship discount on eligible items. Checking petsuppliesplus.com/offers before every shopping trip takes 30 seconds and regularly surfaces active promotions that are not widely advertised.
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Does Pet Supplies Plus offer grooming and what does it cost? Yes β full-service grooming salons at most locations Β· Prices vary by breed size, coat condition, and location Β· Rewards members earn service points toward free grooming perksMost Pet Supplies Plus locations include a full-service grooming salon that offers baths, haircuts, nail trims, teeth brushing, and add-on services. Pricing depends on your dog’s breed, size, coat condition, and the specific services chosen β a basic bath and nail trim for a small dog typically runs $35β$55, while a full groom for a large breed can reach $80β$120+. The store also offers self-service dog wash stations at most locations, which are significantly cheaper (typically $12β$20) and let you wash your own dog using the store’s elevated tubs, blow dryers, and shampoos without making a mess at home. Rewards members earn service points on grooming visits β after a set number of full-service grooming appointments, you unlock rewards like 50% off an add-on or a free service visit. Book grooming at petsuppliesplus.com/grooming or call your local salon directly for availability.
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What is the Autoship discount and how much do you actually save? First Autoship order: meaningful introductory discount Β· All future orders: 5% off on top of any current sale price Β· Free delivery on Autoship orders over $35Autoship is Pet Supplies Plus’s recurring delivery service for food, litter, treats, and other consumables, available within seven miles of your local store. The savings structure is genuinely useful: the first Autoship order carries a significant introductory discount (the exact percentage changes, but has run as high as 35% off first orders in recent promotions). Every subsequent order is priced at the current sale rate with an additional 5% off on top. That means if your pet food goes on sale, you automatically get the sale price plus 5% β without doing anything. Free delivery kicks in on Autoship orders over $35. You can skip, pause, or cancel any order at any time with no penalty or fee. For households buying the same bag of food or box of litter every 3 to 6 weeks, Autoship delivers savings that add up over the year without any effort.
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Does Pet Supplies Plus have a vet or visiting vet clinic? Yes β most locations host periodic visiting vet clinics for vaccines and wellness checks Β· Not a full-time veterinary clinic Β· Hours and services vary significantly by locationPet Supplies Plus partners with third-party veterinary service providers to host periodic in-store wellness clinics β similar to the model used by PetSmart (Banfield) and Tractor Supply (PetVet). These clinics typically offer vaccines, microchipping, basic wellness exams, flea/tick prevention, and heartworm testing at lower prices than a traditional full-service veterinary hospital. However, these are not full-time, on-site practices β they are scheduled visiting events that vary by location and day. For routine preventive care (annual vaccines, Bordetella, rabies), the clinic model is cost-effective and convenient. For any illness, injury, or concern requiring diagnosis, imaging, or treatment, a full-service veterinary hospital is required. Check your specific store’s page on petsuppliesplus.com or call ahead for current clinic schedules.
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Can I fill my pet’s prescription at Pet Supplies Plus? Yes β pet prescriptions can be filled online at petsuppliesplus.com and delivered directly to your home Β· Not all prescriptions available at physical store locationsPet Supplies Plus operates an online pet pharmacy at petsuppliesplus.com where you can fill and refill prescriptions for common medications β heartworm preventives, flea/tick treatments, chronic condition medications, and more. A valid prescription from your veterinarian is required. Once submitted, prescriptions are shipped directly to your address. Pricing is often competitive with or lower than traditional veterinary clinic dispensing. For medications requiring cold-chain shipping or controlled substance prescriptions, options may be more limited. Prescription items purchased online are non-returnable and non-refundable under the Pet Supplies Plus return policy. This is a convenient option for ongoing medications once you have an established prescription from your vet.
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How does Pet Supplies Plus compare to Petco and PetSmart? Smaller, neighborhood feel Β· Comparable product selection Β· Generally lower prices on staples Β· Fewer locations in major urban centers Β· No full-time in-store veterinary clinic at most PSP locationsThe practical differences come down to what you need and where you live. Pet Supplies Plus leans into a neighborhood store identity β smaller footprint, local franchise ownership, friendlier staff interaction. Forbes ranked it #1 in pet retail customer service in 2026, ahead of both PetSmart and Petco, for the third year running. Price-wise, Pet Supplies Plus is generally competitive on food and consumables and backs this with a price match guarantee. PetSmart has a larger urban presence and Banfield veterinary hospitals on-site at many locations, which matters if you need same-day vet access alongside shopping. Petco has invested more heavily in its Vetco telehealth and in-store clinic services. For most routine shopping β food, treats, litter, accessories β Pet Supplies Plus holds its own or wins on value. For veterinary services, PetSmart/Banfield has more consistently available on-site care.
You do not need to hunt coupon sites. Every legitimate savings path comes directly from Pet Supplies Plus’s own programs β most of them free to join and stackable.
After you register your pet’s birthday (or “Gotcha Day” β adoption anniversary) in your Neighbor Rewards profile, your pet receives a birthday gift or coupon near that date. It is a small thing, but it is free and takes 30 seconds to set up. Also: Rewards members with senior pets can ask at their local store about the Senior Grooming Package, which bundles services at a reduced total cost compared to booking individually.
The in-store services are where Pet Supplies Plus differentiates itself from online pet retailers. Here’s exactly what each service covers and what to know before you book.
A plain comparison of the three largest pet retail chains β based on what actually matters when you’re deciding where to go.
| Feature | Pet Supplies Plus | Petco | PetSmart |
|---|---|---|---|
| U.S. Locations | 725+ (44 states) | ~1,500+ | ~1,650+ |
| Full-Service Grooming | YES | YES | YES |
| Self-Service Dog Wash | YES | Select locations | NO |
| In-Store Full-Time Vet | Visiting clinic only | Vetco clinics | Banfield hospitals |
| Price Match Guarantee | YES | YES | YES |
| Free Loyalty Program | YES β Neighbor Rewards | YES β Vital Care | YES β Treats |
| Online Pet Pharmacy | YES | YES | YES |
| Autoship / Subscribe | YES (5% off + intro deal) | YES | YES |
| Same-Day Delivery | YES (within 7 miles) | YES | YES |
| Customer Service Ranking | #1 Pet Retail (Forbes 2026) | Listed | Listed |
| Curbside Pickup | 1-hour pickup | YES | YES |
| Live Animals Sold | Fish, birds, small pets, reptiles | Fish, birds, small pets, reptiles | Fish, birds, small pets, reptiles |
Tap any button to find your nearest Pet Supplies Plus store, grooming location, vet clinic, or compare with nearby Petco and PetSmart locations.
- Sign up for Neighbor Rewards before you walk in. You cannot earn points retroactively on purchases made before enrollment. Registration is free and takes 2 minutes at petsuppliesplus.com/rewards.
- Check petsuppliesplus.com/offers for active coupons and promotions. New offers appear regularly β 30 seconds before checkout can save $5β$20.
- Verify your store’s hours directly through the store locator or Google β franchise-owned stores have individually set hours that differ from the general guidance.
- If you need grooming, book at least 3β5 days ahead at popular locations. Weekend slots fill faster than any other service. Walk-in grooming is rare.
- Bring proof of current vaccinations if booking grooming or self-wash at stores that require them. Most Pet Supplies Plus grooming salons require up-to-date rabies and Bordetella records β check with your specific location when booking.
Store hours, services, pricing, and availability vary by individual franchise location. Always verify current hours and services directly with your local Pet Supplies Plus store before visiting. Coupon and savings information reflects publicly available promotions and loyalty program details as of current reporting β specific offers may have changed. This guide is not affiliated with or sponsored by Pet Supplies Plus. Trademarks belong to their respective owners.