PetSmart Grooming Appointments

If you’re a pet parent, you know how important it is to keep your furry friend looking and feeling their best. That’s where PetSmart grooming appointments come in! At PetSmart, your pet will be pampered from head to paw by experienced, certified groomers who love animals just as much as you do.

Easy Booking Process for Your Convenience

Booking a grooming appointment at PetSmart is a breeze. You can do it online or in-store, whichever is more convenient for you. Simply choose a date and time that works best for you, and we’ll take care of the rest. If you’re not sure what type of grooming services your pet needs, our knowledgeable associates can help you decide.

Tailored Services for Your Pet’s Unique Needs

At PetSmart, we understand that every pet is unique. That’s why we offer a wide range of grooming services that can be customized to meet your pet’s specific needs. Whether your pet needs a haircut, a bath, nail trimming, or ear cleaning, we have a service that’s perfect for them.

Highly-Trained and Certified Groomers

All of our PetSmart groomers are highly trained and certified to provide top-notch grooming services. They are passionate about animals and take great care in making sure your pet is comfortable and happy during their grooming appointment. Plus, they can offer tips and advice on how to maintain your pet’s coat and overall health.

Safe and Clean Environment

At PetSmart, your pet’s health and safety are our top priorities. That’s why we maintain a clean and safe environment at all times. We use high-quality grooming products that are gentle on your pet’s skin and coat, and our equipment is regularly sanitized to prevent the spread of germs.

Peace of Mind

As a pet parent, you want the best for your furry friend. When you bring your pet to PetSmart for a grooming appointment, you can rest easy knowing they’re in good hands. We’ll take care of everything, so you can focus on enjoying your pet’s fresh new look and feel.


How much is a grooming appointment at PetSmart?

I recently took my golden retriever to PetSmart for a grooming appointment and it cost me around $80. This included a full grooming package which included a bath, nail trim, ear cleaning, and a haircut. I was really happy with the service and the groomer did an excellent job. My dog looked and smelled great afterwards.

Another pet owner I know has a cat that she takes to PetSmart for grooming appointments. She said it costs around $50 for a full grooming package for her cat which includes a bath, nail trim, and a haircut. She said it’s worth the cost to keep her cat looking and feeling healthy.

I’ve also heard from friends with small dogs that their grooming appointments at PetSmart tend to be around $60. This includes a full grooming package with a bath, nail trim, ear cleaning, and a haircut.

Overall, it seems that the cost of a grooming appointment at PetSmart can vary depending on the size and breed of your pet. It’s always a good idea to call and ask for pricing before making an appointment to ensure you have a good understanding of the cost.

PetSmart grooming reviews

PetSmart grooming appointment reviews are a mixed bag, with some customers reporting positive experiences and others reporting negative ones.

Positive Reviews

Many customers have had positive experiences with PetSmart grooming. They praise the staff for being friendly, helpful, and knowledgeable about pet care. Some customers have also been happy with the grooming services themselves, such as the haircut, nail trimming, and teeth cleaning.

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One customer said, “The groomers at PetSmart are amazing! They always take great care of my dog, and she always looks and smells great after her appointments.” Another customer said, “The staff is very patient and kind with my dog, who can be a little nervous around strangers. They always take their time to make sure he feels comfortable.”

Negative Reviews

On the other hand, some customers have had negative experiences with PetSmart grooming. Some have reported issues with scheduling appointments, long wait times, or unprofessional behavior from staff. Others have had concerns about the quality of the grooming services themselves, such as uneven haircuts or missed spots.

One customer said, “I had to wait over an hour for my appointment, and when I finally got in, the groomer didn’t seem very interested in doing a good job. My dog ended up with a choppy haircut and uneven nails.” Another customer said, “I had an appointment scheduled, but when I arrived, they told me they didn’t have a groomer available. It was very frustrating and unprofessional.”

Tips for Pet Owners

If you’re considering using PetSmart for your pet’s grooming needs, there are a few things you can do to ensure a positive experience. First, try to schedule your appointment during a less busy time, such as on a weekday or early in the morning. This can help reduce wait times and give the groomer more time to focus on your pet.

Second, be clear about what you want from the grooming service. Make sure to communicate any specific instructions or concerns to the groomer before they begin. This can help ensure that your pet gets the haircut, nail trimming, or other services they need.

Finally, pay attention to how your pet reacts during and after the grooming appointment. If they seem uncomfortable or distressed, it may be a sign that something went wrong during the grooming process. Don’t hesitate to speak with the staff about any concerns you have.

PetSmart grooming complaints

From minor issues to serious complaints, here are some of the most common problems that pet owners have faced when they visited PetSmart grooming.

Long Waiting Times

Pet owners often complain about the long waiting times at PetSmart grooming centers. Some say they have to wait for hours to get their pets groomed, and that it’s frustrating to see other pets getting preferential treatment. This issue seems to be more prevalent during peak hours and weekends, but it’s nonetheless a significant problem.

Inexperienced Groomers

Another common complaint is the lack of experience and expertise of some of the groomers at PetSmart. Some pet owners have reported incidents where their pets were injured during the grooming process, and others have complained that the groomers didn’t follow their instructions. It’s crucial for pet owners to do their research and read reviews before entrusting their pets to a grooming center.

High Prices

PetSmart grooming is not cheap, and some pet owners have reported that they were charged exorbitant amounts for basic grooming services. Some also felt that the additional services and products offered were overpriced, and that they were pressured to buy them.

Poor Communication

Pet owners have also complained about the poor communication between PetSmart grooming staff and customers. Some say that they were not given clear instructions on what to expect during the grooming process, while others felt that the staff was dismissive of their concerns.

Lack of Cleanliness

A few pet owners have raised concerns about the cleanliness of PetSmart grooming centers. Some have reported that the grooming areas were dirty, and that they were worried about their pets contracting infections. Cleanliness is crucial for the health and wellbeing of pets, and it’s important for PetSmart to maintain high standards in this area.

Are you supposed to tip PetSmart groomers?

Pet grooming is a service industry, and tipping is an expected practice in this field. PetSmart groomers are no exception. Tipping is a way to show appreciation and acknowledge the hard work that the groomer has put into making your pet look and feel great. It is also a way to build a good relationship with your groomer and ensure that your pet gets the best possible care.

How Much to Tip?

The standard tipping rate for pet groomers is 15% to 20% of the total cost of the grooming service. However, the amount of the tip may vary depending on the quality of the service, the difficulty of the job, and the overall experience. If you are happy with the service, you can tip more to show your appreciation.

When to Tip?

Tipping should be done at the end of the grooming service. You can hand the tip to the groomer directly or leave it at the front desk. It is always a good idea to give the tip in cash, as it is the most convenient and practical option.

Other Ways to Show Appreciation

Apart from tipping, there are other ways to show appreciation for your PetSmart groomer. You can leave a positive review on their website or social media platforms, recommend their services to your friends and family, or even bring a small gift or a card to express your gratitude.

How long does it take to groom a dog at PetSmart?

The length of time it takes to groom a dog at PetSmart can vary greatly depending on the size of the dog and the specific grooming services being requested. For small dogs, grooming typically takes around 1-2 hours. Medium-sized dogs may take closer to 2-3 hours, and large dogs can take upwards of 3-4 hours.

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One pet owner shared that their poodle only takes about an hour and a half for a full grooming, including a haircut, bath, and nail trimming. However, they noted that their golden retriever takes closer to 3 hours for the same services due to the larger size and longer coat.

Another pet owner shared that their dog, who is a mix of several breeds, takes around 2 hours for a full grooming. This includes a bath, haircut, nail trimming, and ear cleaning. They also mentioned that their dog tends to be anxious during grooming, so it takes a bit longer to calm them and make sure they are comfortable.

Overall, the length of time it takes to groom a dog at PetSmart can vary greatly depending on the specific services being requested and the size and temperament of the dog. It is always a good idea to consult with your vet or a professional groomer for personalized advice on how often and what type of grooming is best for your dog.

Does PetSmart give dogs sedatives for grooming?

As a pet owner who has taken my dogs to PetSmart for grooming, I can say that I have never been asked or offered the option of giving my dogs sedatives for grooming. In fact, the groomers at PetSmart always ask about any allergies or sensitivities my dogs may have, and make sure to use appropriate products and techniques to keep them comfortable during the grooming process.

However, I have heard from other pet owners that some groomers may offer sedatives for dogs with severe anxiety or aggression issues during grooming. This is typically done in consultation with the pet owner and a veterinarian, and only as a last resort after other behavior modification techniques have been attempted.

Sedatives can have side effects, such as drowsiness and decreased coordination, and should only be used under the guidance of a veterinarian. If you are concerned about your dog’s anxiety during grooming, it may be worth discussing alternative methods with your veterinarian or a professional dog trainer.

Overall, my experience with PetSmart grooming has been positive, and I have always felt that the welfare of my dogs was a top priority for the groomers. If you have any concerns about the use of sedatives during grooming, it’s always best to ask and clarify with the groomer and your veterinarian.

How often should a dog be groomed?

As a general rule, most dogs should be groomed at least every 6-8 weeks. This can vary depending on the breed and type of coat, as well as the individual dog’s activity level and living environment.

For example, long-haired breeds like Pomeranians and Shih Tzus may need to be groomed more frequently to prevent tangles and matting, while short-haired breeds like Boxers and Pit Bulls may only need occasional grooming.

Grooming is not just about keeping your dog looking nice – it also serves a practical purpose. Regular grooming helps to remove excess shedding hair, dirt, and debris, and can also help to prevent skin irritations and infections.

Some pet owners choose to groom their dogs at home, while others prefer to take them to a professional groomer. Either way, it’s important to use gentle techniques and high-quality grooming tools to ensure the comfort and well-being of your furry friend.

In addition to regular grooming, keep an eye on your dog’s paws, ears, and teeth. These areas can become easily infected or damaged if left unchecked, so it’s important to keep them clean and trimmed as needed.

Overall, the frequency of grooming will depend on your dog’s specific needs, but regular grooming is essential for their overall health and well-being.

FAQs about grooming appointments at PetSmart

Here’s a list of FAQs about PetSmart grooming, along with helpful answers to each question:

FAQ 1: How do I schedule a grooming appointment at PetSmart?

To schedule a grooming appointment at PetSmart, you can either call your local store or visit the PetSmart website to make a booking online. The online process is simple, and you’ll be able to see available appointments and choose a time that works best for you.

FAQ 2: What services are included in a PetSmart grooming appointment?

PetSmart offers a variety of grooming services, including a bath, haircut, nail trim, ear cleaning, and teeth brushing. The specific services included in your appointment will depend on your pet’s needs and the package you choose.

FAQ 3: How long does a grooming appointment at PetSmart take?

The length of your pet’s grooming appointment will depend on the specific services you’ve chosen, as well as the size and breed of your pet. Most appointments take between 2-4 hours, but you can ask your groomer for an estimate before you leave your pet with them.

FAQ 4: How much does a PetSmart grooming appointment cost?

The cost of a PetSmart grooming appointment will depend on the specific services you’ve chosen, as well as the size and breed of your pet. You can expect to pay anywhere from $30-$100 for a grooming appointment, depending on the package you choose.

FAQ 5: What should I bring to my pet’s grooming appointment?

When you bring your pet to their grooming appointment, be sure to bring any necessary paperwork, including their vaccination records. You should also bring your pet’s leash and collar, as well as any special shampoo or grooming tools your pet may need.

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FAQ 6: How often should I schedule grooming appointments for my pet?

The frequency of your pet’s grooming appointments will depend on their specific needs. Most pets should be groomed every 4-6 weeks, but if your pet has a longer coat or requires more frequent grooming, your groomer may recommend scheduling appointments more frequently.

FAQ 7: What if I need to cancel or reschedule my pet’s grooming appointment?

If you need to cancel or reschedule your pet’s grooming appointment, simply contact your local PetSmart store as soon as possible. They will be able to assist you with rescheduling or canceling your appointment and may be able to waive any fees if you need to make a last-minute change.

FAQ 8: Can I stay with my pet during the grooming appointment?

Unfortunately, PetSmart does not allow pet owners to stay with their pets during grooming appointments. This is for the safety of both pets and groomers. However, you can rest assured that your pet will be in good hands with a skilled and trained PetSmart groomer.

FAQ 9: What happens if my pet gets anxious or scared during the grooming appointment?

PetSmart groomers are trained to handle pets of all temperaments, including anxious or scared pets. They will do their best to make your pet feel comfortable and safe during the grooming process. If your pet has a history of anxiety or fear during grooming appointments, be sure to let your groomer know beforehand so they can take extra care.

FAQ 10: What types of pets can be groomed at PetSmart?

PetSmart offers grooming services for dogs and cats of all sizes and breeds. However, they may not be able to accommodate pets with certain medical conditions or special needs. It’s always a good idea to contact your local PetSmart store ahead of time if you have any questions about your pet’s eligibility for grooming services.

FAQ 11: What happens if my pet has fleas or ticks?

If your pet has fleas or ticks, PetSmart groomers will do their best to remove them during the grooming process. However, if the infestation is severe, they may need to recommend additional treatment options. You should also inform your groomer if your pet has had a recent flea or tick treatment to avoid any potential issues.

FAQ 12: How do I know if my pet needs a grooming appointment?

If your pet’s fur is matted, they have long nails, or they have a noticeable odor, it may be time for a grooming appointment. You can also consult with a PetSmart groomer for advice on the frequency of grooming appointments based on your pet’s breed and coat type.

FAQ 13: What happens if my pet is injured during the grooming appointment?

Although rare, accidents can happen during grooming appointments. If your pet is injured during the grooming process, PetSmart will take appropriate steps to address the injury and provide necessary care. They may also waive any grooming fees for the appointment.

FAQ 14: What should I do to prepare my pet for their grooming appointment?

To prepare your pet for their grooming appointment, be sure to give them a bath and brush their coat beforehand. This will help to remove any tangles or matting, and make the grooming process easier for your pet. You should also feed your pet a light meal a few hours before the appointment, and make sure they have access to water.

FAQ 15: Can I request a specific groomer for my pet’s appointment?

Yes, you can request a specific groomer for your pet’s appointment at PetSmart. However, this may not always be possible depending on the availability of your preferred groomer. If you have a preference, it’s best to book your appointment in advance and let PetSmart know which groomer you would like to work with.

FAQ 16: What if I’m not satisfied with my pet’s grooming appointment?

If you’re not satisfied with your pet’s grooming appointment, let your PetSmart groomer know before you leave the store. They will do their best to address any concerns you may have and make any necessary adjustments. In some cases, PetSmart may also offer a refund or a complimentary grooming appointment to make things right.

FAQ 17: Can I add additional services to my pet’s grooming appointment?

Yes, you can add additional services to your pet’s grooming appointment at PetSmart. This may include things like flea and tick treatments, de-shedding treatments, or specialty shampoos. Just let your groomer know which additional services you would like to add and they will adjust your appointment accordingly.

FAQ 18: What is the PetSmart Satisfaction Guarantee?

The PetSmart Satisfaction Guarantee is a promise to provide high-quality grooming services and customer satisfaction. If you’re not completely satisfied with your pet’s grooming appointment, PetSmart will do everything they can to make it right, including offering a refund or complimentary grooming appointment.

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